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company profile

  • Corporate Profile
  • History
  • Achievements

Corporate Profile

Name AC Networks, Inc.
Representative CEO Kunihiro Aida
Location Head Office:
Toyo-cho Shinei Building, Toyo 4-3-1, Koto-ku, Tokyo
TEL: +81-3-5653-5911 FAX: +81-3-5653-5912

Established February 1, 2003
Capital 25 million yen
Business
  • 1. Maintenance of IT devices, POS and ES systems
  • 2. Installation and adjustment of POS and information systems
  • 3. Installation and maintenance of FAX and multifunction devices
  • 4. Creation of operation manuals for information devices and training
  • 5. Operation of call center and support center (help desk)
  • 6. Design and development of information devices and software
  • 7. Human resources management and recruiting
  • 8. All other activities related to the aforementioned businesses
Affiliate Companies Cresson, Inc. (software development)
Pickles, Inc. (contact solution center)
Bankers Mizuho Bank, Sumitomo Mistui Banking Corporation, Seibu Shikin Bank, and others.

History

February 2003 Ambulance Communication Network Yugen Gaisha established in Shibuya-Ku, Tokyo. Onsite maintenance of approximately 3,000 nationwide outlets begins.
May 2003 Corporate structure changed to a limited company with paid-in capital increased to 10.5 million yen.
March 2004 ACN call center (toll free) operating 24/7 begins.
June 2004 Maintenance support offices increases to 27 locations across the country.
October 2004 Head office moved from Shibuya-ku, Tokyo to Chuo-ku, Tokyo (current location).
December 2004 Maintenance support user locations increases to 4,000 outlets across Japan.
June 2005 Network of maintenance support locations increased to 33 locations across Japan.
June 2006 Maintenance support user locations increased to 5,000 outlets across Japan.
August 2006 Pickles, Inc. established for consulting and helpdesk business.
August 2007 Paid-in capital increased to 17 million yen.
October 2007 Network of maintenance support locations increased to 50 locations across Japan.
November 2007 New office opens in Yaesu due to increased staffing.
December 2007 Inspection and maintenance of document products with newly established Network Business Division begins.
January 2008 Paid-in capital increased to 25 million yen.
February 2008 Company name changed to "AC Networks, Inc."
June 2009 Acquired "Privacy Mark" certification
November 2009 The Yaesu, Nihonbashi, and Odawara offices were consolidated into the Head office located at Toyo, Koto-ku, Tokyo.

Achievements

February 2004 Onsite maintenance in approximately 3,000 offices throughout Japan as a new company.
March 2004 ACN call center begins (operated 24/7)
April 2004 Maintenance services for a yakiniku chain in the Kansai region begins.
September 2004 Operational systems for a large dining-out chain restaurant implemented.
January 2005 Replacement of ticket-vending machines at 100 outlets across Japan due to new tickets; staff training.
March 2006 Operational systems implemented for 200 outlets of a major nationwide steak restaurant chain.
October 2006 Replacement of employees' work schedule system implemented at 250 outlets of a nationwide family restaurant.
March 2007 WEB cameras installed for a high-end restaurant chain based in the Kanto region.
August 2007 Replacement of POS+OES system begins for a family restaurant chain.
August 2007 EDY terminals installed and implemented for a coffee-house chain.
February 2008 POS system for a 24-hour restaurant both temporarily and permanently installed.
July 2008 Maintenance services begins for 1,400 outlets of a nationwide coffee shop chain.
April 2009 New POS system implemented for a nationwide coffee shop chain.
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